The University of Oulu's order for the RefWorks reference management program ends on December 31, 2021
You can transfer your references in RefWorks to another reference management program, such as Zotero and Mendeley, by the end of February 2022.
Note that references in Word or another word processor can not be automatically converted to another reference manager.
Library news: RefWorks subscription ending 31 December 2021
RefWorks guide (official)
RefWorks: Exporting references to a file
Mendeley guides (official)
Exporting references from RefWorks to Mendeley